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Monday 5 February 2024
Intumit innovates customer service with Microsoft partnership and GenAI integration
Intumit has been at the forefront of natural language processing technologies for over two decades. The Taiwan-based company has long enjoyed its close collaboration with Microsoft...
Thursday 13 January 2022
Samsung, LG focus on customer experience in value revolution
Major South Korean companies Samsung Electronics and LG Electronics are shifting their focus from hardware and functionality toward improving the customer experience (CX). The young...