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Comments from readers
Yen-ting Cheng, Taipei; Steve Shen, DIGITIMES Asia
Thursday 23 August 2007
  • Posted on Aug 24, 06:50

    Dell solution from a customer service stand point is to retrain for a week 100 tech support agents to function as customer service for the duration of this issue and give out the reason for delay as paint job defects.
  • Posted on Aug 23, 20:11

    I ordered two Dell Inspiron 1520's at the beginning of July and they were delayed until the end of August... Fortunately I was very persistent with the sales adviser and had them delivered mid-August.
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