With generative AI rapidly transforming industries, enterprises are seeking innovative solutions to enhance everything from customer service to internal operations. Founded in 2021, Seasalt.ai develops SaaS platforms powered by large language models (LLM) and voice AI technologies. Leveraging Amazon Web Services (AWS), the company helps organizations adopt AI in the most intuitive and efficient way possible.Three core products address enterprise pain points with voice AISeasalt.ai offers three core products "SeaMeet, SeaChat, and SeaX" each designed to address specific enterprise needs through advanced voice AI technology. SeaMeet is an AI-powered meeting platform that automatically transcribes discussions, generates summaries, and highlights key takeaways immediately after each session. The outputs can be customized to fit departmental requirements, helping managers make faster, data-driven decisions. SeaChat is a cross-platform chatbot solution supporting LINE, WhatsApp, Facebook, and other major messaging apps. It also extends to voice and phone-based services to deliver 24/7 automatic customer support. SeaX integrates call and message notification services to significantly enhance customer service efficiency.Most of Seasalt.ai's systems are hosted on AWS public cloud infrastructure. According to Shawn      Chiu, Senior Product Manager at Seasalt.ai, AWS's powerful computing performance and vast storage capabilities form the foundation for the company's sustained business expansion. Chiu noted three major benefits:First, scalability: as Seasalt.ai's customer base grows across the U.S., Europe, Singapore, and Mexico, AWS allows its systems to scale on demand without compromising service quality. Second, cost optimization: companies can flexibly subscribe to cloud resources as needed, avoiding the high fixed costs of traditional server infrastructure. Third, security and compliance: AWS's globally proven architecture ensures strong cybersecurity and regulatory adherence, earning the trust of multinational clients. Thanks to these advantages, Seasalt.ai can focus on continuous AI innovation and accelerate its global expansion.Seasalt.ai's products have already delivered measurable value across multiple industries. For instance, the Taiwan External Trade Development Council (TAITRA) uses SeaChat to establish a multilingual automated customer service system integrated with Taiwan's product information database. This implementation significantly reduces labor costs while improving the experience for international buyers. Corporates like Lion Travel and TPI Software adopted SeaMeet to fully automate meeting transcription and summarization, enhancing productivity and allowing managers to quickly grasp key discussion points. In South East Asia, The Singapore Ministry of Social and Family Development uses SeaChat VoiceBot for elderly care, where voice AI makes routine check-in calls to ease volunteers' workload and improve service quality. More recently, Seasalt.ai has partnered with LINE and Inline to launch a voice-based reservation service for restaurants, allowing users to communicate naturally with businesses through speech.Dual focus on global expansion and local engagement: Seasalt.ai ushers in a new AI future with SaaS productizationThese success stories highlight not only the practical value of Seasalt.ai's technologies but also the strength of its product-oriented SaaS business model. Unlike many software vendors that rely on project-based customization, Seasalt.ai has adopted a productization strategy from day one. Once localized for a target language, its products can be rapidly deployed across borders. This model has enabled Seasalt.ai to establish a presence in the U.S., Mexico, Singapore, and Southeast Asia, while engaging in pilot collaborations with leading international enterprises. The company’s global expansion strategy has not only accelerated market penetration but also enhanced its technological visibility and brand recognition worldwide.In addition to global market expansion, Seasalt.ai is actively building strong local connections in Taiwan. Chiu noted that since joining the Startup Terrace Kaohsiung AWS Joint Innovation Center (JIC), Seasalt.ai has initiated partnership projects with manufacturers and retailers in southern Taiwan. For example, with support from AWS JIC, an e-commerce retailer successfully integrated SeaChat into its customer service system - progressing from a proof-of-concept (POC) phase to full deployment. The solution has automated customer support and quotation processes, significantly reducing labor costs and demonstrating the tangible value of AI tools for local industries.Chiu emphasized that these achievements were made possible through the technical guidance, business matchmaking, and brand exposure provided by the AWS JIC program. Participation in AWS JIC matchmaking events enabled Seasalt.ai to engage directly with senior executives from various industries, shortening the marketing cycle and helping the team secure new business opportunities in southern Taiwan.Looking ahead, Seasalt.ai will continue focusing on generative AI, local innovation, and global market expansion as its three core strategies. By leveraging AWS's extensive global resources, the company is committed to building a Taiwan-based AI startup with global impact, helping more industries accelerate their smart transformation journey.

As the business landscape evolves rapidly, enterprises are accelerating the integration of generative AI (GenAI) into their operations to enhance efficiency and competitiveness. However, without proper attention to cybersecurity risks, GenAI could become a new gateway for hackers. According to a Gartner report, by 2027, over 40% of AI-related data breaches will be caused by improper use of GenAI across borders.With growing awareness of AI governance, many vendors have launched AI security solutions, yet most focus only on model accuracy or hallucination detection, overlooking the cybersecurity vulnerabilities of the models themselves. Leveraging its deep expertise in AI risk research, AIFT launched Vulcan, a security platform built for GenAI. The platform provides an end-to-end solution, from assessment to protection, helping enterprises strike a balance between innovation and security.AIFT's unique AI model risk assessment technology has already completed proof-of-concept (POC) trials with more than five major financial institutions. In 2025, AIFT was publicly recognized by the Singapore government during Personal Data Protection Week for its innovative achievement in multilingual GenAI risk identification, underscoring its international credibility and technological strength.Leveraging AWS cloud technology to build a hybrid cybersecurity solutionWith extensive technical experience in cybersecurity, AIFT was among the first to identify the emerging risks associated with GenAI. In response, the company created Vulcan, an end-to-end platform that empowers enterprises to manage AI innovation and cybersecurity simultaneously.The Vulcan platform features two core modules: Vulcan Attack and Vulcan Protect. The former simulates red team attacks, enabling enterprises to identify vulnerabilities in GenAI systems from a hacker's perspective and perform risk analysis and remediation before deployment. The latter continuously monitors AI model inputs and outputs, detecting behaviors that violate internal policies or compliance requirements, thereby preventing sensitive information leakage.By integrating these two modules, enterprises can ensure both security and compliance in AI deployments. With AI scenario-based attack techniques, Vulcan Attack shortens the traditional 200-hour risk assessment process to just 3 hours, significantly boosting deployment efficiency. Vulcan Protect, meanwhile, offers high flexibility for customized testing and can be seamlessly integrated into GenAI environments and AI governance frameworks, ensuring uninterrupted operations.According to Frank Liao, Director of Partnership at AIFT, since joining the Amazon Web Services (AWS) Joint Innovation Center (JIC) in 2023, AIFT has received strong technical support from AWS experts, which has significantly optimized Vulcan’s computing performance and resource management. This year, Vulcan Attack has been officially launched on AWS Marketplace, allowing global enterprises to conduct POC validation and testing in hybrid architectures. With AWS JIC's support, AIFT has expanded its global reach and connected with a broader base of potential customers.Expanding footprint in Asia-Pacific and the Middle East with Multilingual GenAI Security Assessment CapabilitiesAs GenAI applications evolve from single-language to multilingual environments, AIFT’s cross-language risk identification capability has become a key competitive advantage in the international arena. For highly sensitive sectors such as finance and high-tech manufacturing, AIFT can tailor configurations and security rules according to each enterprise’s internal policies and compliance standards, ensuring alignment with regulatory and industry requirements.Frank emphasized that AIFT is one of the few companies capable of assessing AI models in multiple languages. Beyond English and Chinese, AIFT supports Japanese, Korean, and Thai for Asian markets, as well as Arabic and Kazakh for Middle Eastern customers. With its multilingual detection expertise, AIFT plans to deepen its presence across the Asia-Pacific region and further expand into the Middle East, leveraging its successful cases in Taiwan and AWS resources to help more clients complete complex security assessments and simulation POC projects at lower cost.

Amid the ongoing wave of digital transformation and generative AI, enterprises are facing challenges such as insufficient data processing efficiency, increasing operational costs, and increasing cybersecurity and privacy risks. How to deploy AI rapidly while balancing compliance and cost has become a key question in industrial upgrading.Renowned for its expertise in AI video analytics, AIRA empowers businesses to transform conventional surveillance systems into intelligent solutions-turning what was once a security tool into a smart engine that drives operational performance.Lowering the barrier to surveillance system upgrades by running AI on CPUWhile video surveillance systems are already ubiquitous, most still serve only for recording, lacking real-time analysis and response capabilities. For enterprises managing multiple sites, this often means high labor and maintenance costs. Moreover, slow AI adoption makes it difficult to unlock the full value of these systems.To address this, AIRA's lightweight AI algorithm can efficiently run on standard CPUs or mini computing units (NUCs), instantly upgrading existing CCTV setups into AI-powered smart systems-without the need to replace cameras. The solution fully complies with GDPR and other international standards, and features built-in, real-time privacy protection that automatically applies mosaic blurring to non-target faces. This approach enhances both monitoring efficiency and regulatory compliance, transforming security management into a value-generating tool.AIRA's solutions are now deployed across diverse fields including smart factory safety management, access control for office buildings, and shopper flow and heatmap analysis in retail environments. Looking ahead, the company plans to integrate generative AI to automatically generate actionable insights and reports from video data further strengthening decision-making and marketing effectiveness.Building a Flexible Multi-Site Management Framework with AWSTo overcome the challenges of managing operations across multiple locations, AIRA leverages Amazon Web Services (AWS) to develop a flexible, cloud-based solution. Overseas branches can run AI modules via edge computing devices, while the headquarters rapidly deploys centralized management platforms using Amazon Elastic Compute Cloud (Amazon EC2) for scalable and secure operations.In addition, Amazon DocumentDB, a fully managed document database service, supports secure and scalable data storage. According to Stephanie Chen, Business Development Manager at AIRA, this design offers high flexibility and scalability, optimizing cost structures, reducing maintenance expenses, and improving management efficiency. The centralized dashboard also enables real-time visibility into all branch operations. For startups, AWS's global cloud environment supports rapid multi-site deployment without the burden of local infrastructure setup, accelerating commercialization of AI solutions.AIRA's technologies have already been implemented across industries. A leading retail chain, for example, uses its smart surveillance system to detect in-store traffic heatmaps and recognize VIP customers upon entry - enhancing both operational efficiency and customer experience. In the international market, a Colombian healthcare group has adopted the airaFace system across hospitals, clinics, and long-term care facilities. With a unified management platform, headquarters can instantly monitor all sites, identify watchlist individuals, and respond promptly to incidents, effectively strengthening healthcare security.AIRA's retail solution helps retail chains manage multiple locations.Credit: AWS JICDeepening Kaohsiung's Industry Ecosystem with AWS JICThe success of these applications not only validates AIRA's solution reliability but also fuels its international expansion. Through collaborations with AWS and ASUS, AIRA can rapidly replicate and deploy systems across markets while reducing the manpower and cost of establishing local offices - significantly accelerating its global footprint.In Taiwan, Kaohsiung serves as a strategic hub. AIRA has launched multiple smart projects there, such as facial recognition access control and smart locker systems for shared offices of major tech firms, as well as smart fencing solutions for traditional manufacturers to improve workplace safety and reduce false alarms.AIRA is also an active participant in innovation programs. Through the AWS Joint Innovation Center (JIC) at Startup Terrace Kaohsiung, the company has received comprehensive support in business operations, technology, and marketing.On the business front, Startup Terrace provides shared office spaces and local resources to help AIRA expand its presence in Kaohsiung. From a technical standpoint, AWS cloud services accelerate AI deployment and global rollout. On the marketing side, AWS-hosted forums and workshops "targeting key decision-makers" allow AIRA to precisely reach potential clients and expand business opportunities.Through AWS JIC events, AIRA connects with corporate decision-makers to expand opportunities.Credit: AWS JICChen added that these resources have greatly accelerated AIRA's cross-industry and cross-border deployments. Building on its achievements in security management, retail operations, and industrial safety, AIRA will continue to enhance its generative AI applications, strengthen international expansion, and deepen collaborations with local partners.