REALTIME NEWS

Utility customer information systems and analytics spending expected to total nearly US$37 billion from 2014-2023, says firm

Press release, April 30

Apr 30, 2015, 13:10 0

With a broad diversity of customer situations to account for, billing and customer care is often a complex issue for utilities. This, combined with a changing competitive landscape, increasing customer expectations, and a growing number of media for customer...

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