With the great development of smartphone and tablet PC, more battery demands are increasing in the market. Apart from the universal portable charger, XPAL Power has established an innovative global service platform to serve end users worldwide. Douglas Chen, the CEO of Tennrich Internaional Corp. mentioned, "Through global service platform, various and the latest consumer information will be informed via this system. We are able to interact with them directly and understand what people need and the global trend."
FREE TIPS FOR LIFE Program is an innovative service system for XPAL universal powerpacks consumers. In this program, you can register in our membership and get TWO FREE tips a year for the life of your registered product. So if you change or upgrade any of your mobile electronics, you don't have to worry about having the right tip for it. What you need to do is to register online and order the tip.
Douglas also pointed out that XPAL Power has made a lot of effort to build up compatible system for various customers worldwide. "We need to make sure that our service is in the trend for the changing market", he added. "Free Tips for Life program is now known by our users. They get used to use this service, so once they need technical support, they will come to our website for help." Not only for Apple users, the fans of Android system and gaming devices, such as Nintendo DS & Sony PSP could be supported via this system."
The most frequent question that users have is the safety issue. People concern about the reliability and quality of the chargers. The global service team collects all the information of the latest mobile electronics and analyze the figures for RD team. The global service tracking system categorize all questions and doubts people have and make monthly report to our RD team.
If you are interested in our product, go to visit our booth in TWTC Hall 1, booth number B0410.