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Friday 14 November 2025
DotDot Global's AI Store Manager boosts restaurant efficiency and tackles labor shortages
As Taiwan faces demographic challenges from a declining birthrate, the food and beverage (F&B) industry is struggling with severe labor shortages. While digital technologies and automation offer solutions for improving operational efficiency and customer satisfaction, many small and medium-sized eateries - such as breakfast shops and family-run restaurants - still rely on manual processes due to limited budgets. This manual process is slow, error-prone, and struggles to meet rising consumer expectations, making it difficult for small businesses to compete with major chains.DotDot Global addresses these challenges with its one-stop F&B technology solution, integrating online ordering, self-checkout, AI queue management, multiple payment options, membership management, and data analytics. This solution enables restaurants to embrace mobile payment trends, streamline workflows, reduce staffing needs, and enhance customer experiences. To date, DotDot Global has successfully implemented its system in more than 15,000 restaurants across Taiwan.According to Ting Hsieh, CEO of DotDot Global, the company's AI Store Manager replaces traditional manual ordering and checkout procedures, enabling restaurants to achieve front-of-house automation. The AI Store Manager includes intelligent ordering, AI-powered queue calling, and Taiwan's first unified cross-domain payment platform that integrates "points, cash, and coupons." It allows flexible use of loyalty points and discounts while seamlessly connecting credit cards, cash, and digital payments. As a result, restaurants can operate efficiently with minimal staffing - sometimes even with just one person running the entire store.Leveraging AWS cloud services to accelerate innovationDotDot Global's solutions are powered by Amazon Web Services (AWS) and built on AWS IoT Core, which provides two-way communication for real-time monitoring of connected devices worldwide. Through Over-the-Air (OTA) remote updates, the company can upgrade system functions or apply security patches to all devices across Taiwan in under 30 minutes - without dispatching engineers. This significantly reduces maintenance costs while ensuring that every client location has immediate access to the latest features, helping restaurants maintain a competitive edge in the fast-evolving F&B technology landscape.Hsieh explained that since entering the F&B technology space, DotDot Global has continuously gathered feedback from restaurant operators to guide product development. The newly launched AI Store Manager integrates multiple AI applications such as voice queue announcements, on-screen notifications, and adaptive prompt customization based on call frequency or style. Additionally, the system can analyze customer behavior and restaurant sales data using AI, providing insights for menu optimization and combo meal recommendations to improve profitability.Building a cross-domain ecosystem with the Unified Payment Interface (UPI)As mobile payment tools continue to diversify, DotDot Global introduced its Unified Payment Interface (UPI) to foster a new, cross-domain payment ecosystem. With a single integration, business partners can support all payment scenarios - from online to offline, cash to digital. DotDot Global is collaborating with POS system providers, vending machine operators, self-checkout solutions, currency exchange kiosks, and claw machine vendors to expand the ecosystem, generating new traffic and value for its partners.Hsieh added that through participation in the Startup Terrace Kaohsiung AWS Joint Innovation Center (JIC) project, DotDot Global has strengthened collaboration with local industries in Kaohsiung, including parking operators, vending businesses, and F&B brands. The company has also integrated with Agrigo, a cloud-based agricultural e-commerce platform, to enable innovative supply chain payment scenarios. Furthermore, DotDot Global is actively promoting its AI Store Manager and smart restaurant solutions in southern Taiwan, with notable adoption by the well-known Kaohsiung eatery Lao Er Pork Hock on Rice.
Friday 14 November 2025
Reshaping the future of construction, Shipeng Technology leads a smart building revolution with AWS
The rise of generative AI is accelerating digital transformation across traditional industries, and the construction sector is no exception. In an industry long dependent on hands-on expertise and experience sharing, construction companies face mounting challenges including labor shortages, rising costs, project delays, and increasingly stringent regulatory requirements. To address these issues, Shipeng Technology has developed an end-to-end smart construction solution centered on a "Digital Twin + AI Platform," powered by the robust computing capabilities of Amazon Web Services (AWS).Integrating AI, cloud, and digital twin technologies to drive smart constructionAccording to Shibo Lin, founder of Shipeng Technology, the company's core solution revolves around three key pillars: visibility, precision, and control. Covering the entire project lifecycle - from design and construction to operation and maintenance - it establishes a comprehensive digital twin management process. By replacing traditional 2D blueprints with 3D BIM (Building Information Modeling), design conflicts can be identified and resolved before construction begins. The AI platform integrates material and scheduling data, allowing on-site teams to query project progress and cost details using natural language. In addition, AR and sensor technologies enable real-time comparison between physical structures and digital models, ensuring quality and progress remain aligned. The result is a significant reduction in human error and delay risks, along with enhanced data-driven decision-making capabilities.Shipeng Technology leverages AWS cloud computing, AI/ML platforms, and IoT services to handle the massive volume of construction data and 3D model computations. By integrating sensor, image, and progress data in the cloud, the company builds high-precision digital twins that remain perfectly synchronized with the physical site. This architecture not only ensures flexibility, scalability, and security but also enables rapid model updates and data processing within minutes - greatly reducing operational costs and accelerating project delivery. Lin emphasized that AWS's global cloud infrastructure allows the team to focus on application innovation and AI model optimization, truly realizing the vision of bringing "smart construction from cloud to job site."Real-world projects demonstrate efficiency gainsIn a recent major construction project, regulatory changes required a complete redesign. Traditionally, the revision process would take four months. With Shipeng Technology's BIM solution and AWS support, the team completed the entire update and validation in just one week, reducing the timeline by over tenfold and saving substantial downtime costs.In another project, the Startup Terrace A6 Tower in Linkou adopted Shipeng Technology's digital asset management system. Tasks that once took three months - such as inventory verification - are now completed within five to ten minutes. Supported by AWS's real-time data integration and high-performance computing, the platform enables project managers to monitor on-site progress and asset conditions seamlessly. Lin noted that Shipeng Technology aims to make every data point from construction sites actionable, turning real-time insights into the foundation for smarter decisions.From Taiwan to the world: building a cloud ecosystem for smart constructionThrough its participation in the Startup Terrace Kaohsiung AWS Joint Innovation Center (JIC) project, Shipeng Technology established a presence in Kaohsiung's Startup Terrace and gained access to extensive local industry resources. The project's matchmaking and mentoring programs have helped the company connect with construction partners in southern Taiwan and refine its business presentation and client engagement capabilities. Lin remarked that this industry collaboration model - combining local partnerships with cloud-based coordination - not only accelerates digital transformation in southern Taiwan's construction industry but also strengthens Shipeng Technology's local market foothold.While deepening its presence in Taiwan, Shipeng Technology is actively expanding internationally. Following its strategy of "Taiwan R&D, Japan validation, and global deployment" , the team recently participated in a global startup competition and secured collaboration opportunities with Japanese partners to deploy smart construction solutions overseas. Given Japan's strong demand for construction automation and ESG management, the market serves as the company's first step toward globalization. Moving forward, Shipeng Technology will continue to establish international standards for smart building practices and bringing its digital construction technologies to the world.
Thursday 13 November 2025
Mecal High-Tech Systems - provide anti-vibration solutions to EUV and high - tech equipment and foundries
Mecal High-Tech Systems is an independent global high end contracting engineering company that specializes in anti-vibration and shielding technologies for high-precision semiconductor equipment and optical measurement systems. Mecal is in control of critical conditions, in and around high end equipment, co-developing with customers and with its own IP and OEM product base. Take the well-known Extreme Ultraviolet (EUV) lithography technology as an example. Since EUV equipment uses highly precise optical lithography technology with accuracy reaching the nanometer level. These high sophisticated machines are generally extremely sensitive to vibration, need to have corresponding solutions.A complete anti-vibration system must be designed to meet the standard operation of EUV machines and achieve high production yields. Therefore, any semiconductor foundry service vendors who purchases EUV equipment becomes an important target customer for Mecal. The company provides solutions including problem analysis, consulting, engineering design, technology R&D, installation deployment and operation services. It integrates cutting-edge technologies to develop engineering solutions and create optimal economic value for customers, such as improving production yields to generate significant revenue incomes. It also enables even more sophisticated production of next generation technologiesMecal currently provides a vibration-proof platform and technology designed for EUV process needs. Every aspect of design and installation requires detailed planning by the engineering teams of the company. Mecal has more than 170 five-star ranking senior professional engineers certified by customers and works in Taiwan from established service bases in countries including the Netherlands, the United States, South Korea, and Japan.Mecal implements successful approach involving to foster strong communication, a deep technical understanding of semiconductor manufacturing, and a collaborative strategy to diagnose and solve these root problems by being located near where customers stay. For example, with major Taiwanese foundry customers, Mecal not only provides the solutions to solve key challenges of EUV operation, but also team-up with customers to transfer technology to different regions within their global footprint where EUV technology is deployed, thereby creating mutually beneficial business opportunities.The main purpose of Mecal in participating in Netherlands Pavilion is to expand its visibility in the Taiwanese market. The company believes that Taiwanese semiconductor ecosystems can increase the development speed and improve production yields and solve problems caused by vibration in process equipment through Mecal solutions.As semiconductor chips become smaller and more sophisticated, the technical challenges of anti-vibration are also increasing. With 35 years of accumulated industry experience and technical capabilities, Mecal plays the role of co-developer and problem solver in high-precision production, optoelectronic systems, advanced packaging systems and new projects that aims to be of relevance and to contribute to innovation that tackles major challenges in industries. Mecal is looking forward to finding appropriate partners and customers to create high economic value for high-tech industries.