LuggAgent International is aggressively creating a standardized international luggage delivery and tracking platform by widely applying the radio frequency identification (RFID) technology for luggage tracking in cooperation with logistics service providers in different countries, according to CY Lin, co-founder of the Hong Kong-based startup.
Lin said since its inception in 2016, LuggAgent has been devoted to building a RFID-assisted luggage delivery and tracking platform to provide travellers a hassle free experience. He said that International Air Transportation Association (IATA) has urged full application of RFID luggage tracking technology at all international airports.
Lin continued that with extensive application of RFID tracking technology at airports, each piece of luggage is virtually given an ID card that can get updates from luggage collection at home, customs entry, landing, customs clearance and delivery to hotel.
Lin said LuggAgent will continue to develop partnerships with more parties including airlines, airports, banks and OTA (over-the-air) service providers to better serve travellers.
The Baggage Report released by the SITA shows that only 5.57 out of every 1,000 air passengers lost luggage in 2017, sharply down 70.5% from 2007 as a result of airport management improvement and application of RFID and other techs.