Taipei, Friday, June 23, 2017 02:51 (GMT+8)
thunderstorms
Taipei
34°C
Taiwan market: Windows Live Messenger blocking users from connecting
Joseph Tsai, DIGITIMES, Taipei [Tuesday 28 September 2010]

Several consumers in Taiwan, on a Chinese-language-based online discussion forum, claim that they have seen issues regarding the connection of their Windows Live Messenger as they are unable to log in even with correct username and password.

They said after they entered the username and password, the program will simply give them an error message, stating that they have the wrong username and password as well as an error code 80048823.

When contacting the company's technical support through phone, Microsoft provides a voice message asking consumers to refer to the company's webpage for its standard procedure to solve the issue, or they can search the company's technical support forum for further assistance; however, the solutions the company provides are unable to unlock the blocking accounts the users claimed.

Some consumers claimed that they have been blocked from connection for three days and the company's customer service personnel are unable to provide any working solution.

However, a few consumers have noted that they are already able to reconnect to the network, but most of the others are still seeing the issue troubling them.

Commenting on the issue, Microsoft responded that the company is currently working aggressively to assist consumers to resume their account. The company pointed out that Windows Live Messenger has a tight security system, and the problem is triggered if users enter the wrong password too many times, and this is a measure that the company has taken to protect users' data. Microsoft also pointed out that several of the account blockings are caused by aggressive hacking activities recently.

Microsoft also pointed out that if users forget the information they registered for the account, they can simply visit its support page (Chinese-language) and leave their current personal data to receive immediate assistance, or they can call its customer services for help as well.

Categories: IT + CE Software

Tags: Taiwan market Windows

Topics: Page 2

Realtime news
  • Compal evaluating partnership with LeEco

    IT + CE | 4h 4min ago

  • Qisda pushing to adopt more robotic arms at Taiwan plants

    IT + CE | 4h 27min ago

  • Foxconn announces US investment project

    IT + CE | 4h 29min ago

  • FPCB firm Flexium to see July revenues rise substantially

    Bits + chips | 4h 35min ago

  • Taiwan May unemployment rate down, says DGBAS

    Bits + chips | 4h 37min ago

  • Samsung mass producing Exynos-branded IoT solution

    Bits + chips | 4h 38min ago

  • Faraday MFP ASIC shipments rise at CAGR of 38%

    Bits + chips | 5h 31min ago

  • Xiaomi sampling in-house developed Surge S2 chips, says report

    Bits + chips | 5h 33min ago

  • Aspeed enjoys brisk BMC chip orders

    Bits + chips | 5h 35min ago

  • IC distributor Edom to post double-digit revenue growth in 2017

    Before Going to Press | 5h 40min ago

  • Huawei, Vivo and Oppo likely to ship lower-than-expected smartphones

    Before Going to Press | 5h 42min ago

  • IntelliEPI expects to post sequential revenue growth through 3Q17

    Before Going to Press | 5h 43min ago

  • Qisda has high hopes for enterprise and industrial robots

    Before Going to Press | 6h 4min ago

  • Taiwan May unemployment rate down, says DGBAS

    Before Going to Press | 6h 30min ago

Pause
 | 
View more
China smartphone touch-panel industry 2016 forecast
Global AP demand forecast, 2017-2020
The transition to 4k TV - UHD TV market forecast, 2014-2017
  • Wireless broadband developments in Southeast Asia markets

    As of 2013, the 10 ASEAN nations had a total of over 700 million mobile subscriptions, with the CAGR from 2003-2013 reaching 24%. This Digitimes Research Special Report analyzes the various mobile broadband markets in ASEAN and looks at the respective trends in 4G LTE development for those markets.

  • 2015 global tablet demand forecast

    This Digitimes Research Special Report provides a 2015 forecast for the global tablet market and analyzes the strategies of key market players such as Google, Apple, Intel, and Microsoft.

  • 2015 China smartphone panel trend forecast

    This Digitimes Research Special Report analyzes the strategies of key China-based major panel makers BOE, Tianma and IVO for attacking the different market segments through technology and pricing, and their relationship to local vendors Huawei, Lenovo, ZTE, Xiaomi and Coolpad.